Frequently asked questions to help you buy a voucher, a gift box or an item - LA NAUVE
Are gift boxes sent immediately after purchase?
Yes, your gift box is sent immediately after purchase in digital format. You can also receive a gift pouch version at your home. At LA NAUVE.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website. The boxes are available for online purchase with immediate digital delivery or as a gift pouch sent to your home. Our gift boxes are also available for purchase directly at our establishment LA NAUVE.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can have the gift check sent directly to the recipient without them seeing the amount. To do this, select the 'Hide the amount' option when placing your order at LA NAUVE.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send your gift box by email, by mail, or pick it up directly at the LA NAUVE establishment.
Can I buy multiple gift boxes online for different people?
You can absolutely purchase multiple gift boxes online for different recipients. Each box will be personalized according to your wishes and sent directly to LA NAUVE.
How do I create a group fund and invite people?
To create a kitty and invite friends and family to contribute, select the dedicated option when purchasing your gift box. You can then share the kitty by email or via a personalized link, and the beneficiary can book their dates directly with the establishment LA NAUVE.
How can I choose the amount for a gift card?
The LA NAUVE gift certificate can be customized with the amount of your choice. You freely select the amount during your purchase to offer a gastronomic experience or a stay in Cognac according to the desired budget.
How can I log in to my account?
To access your account on our website, use the email address and password you created during registration. If you have forgotten your password, use the reset option available on the LA NAUVE login page.
How can I empty my cart?
To empty your cart, go to the top right of the page and click on the cart icon, then on the 'Empty Cart' button at LA NAUVE.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple LA NAUVE gift boxes at the same time to make several people happy. They will all be included in your order and you can give them to your loved ones so they can enjoy the unique experience of LA NAUVE.
How do I remove a gift box from my cart?
To remove a box from your cart, click on the delete icon next to the item. You can also empty your entire cart using the dedicated option on our LA NAUVE website.
How do I purchase or give a gift box?
To offer a LA NAUVE gift box, select the box of your choice, add it to your cart, and customize it with a message before finalizing your order. You will immediately receive a digital gift box and can opt for a gift pouch version delivered to your LA NAUVE home.
Can we give a gift certificate and let the recipient choose the experience?
Yes, with a LA NAUVE gift check, the recipient can freely choose the experience they like from our offers, whether it's a stay, a gourmet dinner, or a gourmet getaway.
Can I modify or cancel my order?
Modifications or cancellations of your gift box order depend on the conditions specified at the time of purchase. At LA NAUVE, you benefit from secure payment and immediate dispatch of your box in digital format.
Is the gift box customer service reachable by email?
You can write to us at the email address indicated on our website. We will respond within 48 business hours. Our team at LA NAUVE is at your disposal for any questions.
Is the gift box customer service reachable by phone?
LA NAUVE's customer service is reachable by phone from Monday to Friday, 9 AM to 6 PM.
Can I check the status of my gift box online?
You can check the status of your gift box online via your personal account on our website. Log in with the credentials provided at the time of purchase to track your order at our establishment LA NAUVE.
Is there an online chat available for questions about gift boxes?
An online chat service is available on our website to answer your questions about our gift boxes. Opening hours are indicated on the contact page of our establishment LA NAUVE.
Is there a dedicated customer service for gift boxes?
You have a dedicated customer service team for any questions regarding your gift box. Information and advice are available to assist you in using your gift box at LA NAUVE.
Is there a dedicated FAQ for gift boxes?
This FAQ is designed to guide you through the use of your LA NAUVE gift box. You will find information on booking your gastronomic experience or stay, as well as the validity of your gift box.
Is spa access included in my gift box?
Access to the spa is not mentioned in the options of LA NAUVE gift boxes. Check the details of your gift box to confirm the included services.
Does the recipient of a gift box have access to the same services as other customers?
The recipient of a gift box has access to the same services as other LA NAUVE customers, subject to the booking conditions and availability of the establishment.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed on the box itself or in the accompanying booklet. You will find all the necessary information to fully enjoy your experience at LA NAUVE.
Is parking included in my gift box?
Parking is not included in LA NAUVE gift boxes.
Is breakfast included in my gift box?
Breakfast is not included in LA NAUVE's gift boxes. To enjoy this service, you can book it as an add-on during your stay at the hotel.
Is special attention given to the recipient of a gift box?
At LA NAUVE, we take care of our gift box beneficiaries with personalized attention. The exact terms are specified during your reservation, so you can fully enjoy your experience.
Is a welcome drink included in my gift box?
The inclusion of a welcome drink depends on the LA NAUVE gift box chosen. Options like the Gourmet Escape or the Brasserie des Flâneurs Lunch might include one. Check the details of your LA NAUVE gift box.
Should we bring towels to the Spa?
The towels are provided by the establishment LA NAUVE.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can purchase multiple gift boxes for your employees and customize them to your liking. Customization options are available for each box, directly on our LA NAUVE website.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes for your clients and send them directly in digital or paper format. The gift boxes are sent immediately after purchase, and your clients will be able to book their dates at the LA NAUVE establishment.
Do you offer preferential rates for bulk purchases?
Preferential rates are available for bulk purchases, with a customized quote based on the volume ordered at LA NAUVE.
Do you offer an advantageous and personalized solution for works councils (CSE)?
We offer custom solutions for employee committees, with preferential rates and customization options, to provide a unique gastronomic experience at our establishment LA NAUVE.
How do I correct an incorrect email address for a gift box?
Updating an incorrect email address for a gift box is possible by providing the order number and the new details. The email address will be changed according to the conditions of the establishment LA NAUVE.
How can I leave a review for my gift box?
To share your experience with your gift box, you can leave a review by logging into your customer account on our website. Your feedback is valuable to us to continue offering you exceptional moments at our establishment LA NAUVE.
How can I contact the store?
For any questions regarding your gift box, you will find the necessary information directly on our website. The terms of use and reservation details are specified at the time of purchase, at our establishment LA NAUVE.
Is there a dress code for the gift box?
For the restaurant Notes, smart casual attire is recommended. For the Brasserie des Flâneurs, a relaxed yet elegant style is appreciated, at our establishment LA NAUVE.
From what age can I get a treatment?
The minimum age to receive a treatment at LA NAUVE depends on the chosen services. We advise you to check the specific conditions of the establishment for more details.
Is it absolutely necessary to make a reservation?
To enjoy your gift box, it is necessary to make a reservation in advance. Beneficiaries can book their dates directly with the establishment LA NAUVE.
How can one access the hotel from the airport?
To access the LA NAUVE hotel from the airport, it is recommended to arrange for personal transportation or to book a taxi. Located just a few minutes from the center of Cognac, the establishment is easily accessible.
Is the establishment accessible to people with reduced mobility?
Accessibility for people with reduced mobility depends on the facilities of the LA NAUVE establishment.
Are pets allowed in the establishment?
Pets are allowed in our establishment LA NAUVE, located just a few minutes from the center of Cognac.
Where can I find the menus?
The menus for the Notes and Brasserie des Flâneurs restaurants are available on the LA NAUVE establishment's website.
What are the hours of operation?
LA NAUVE's hours vary depending on the service. The Notes restaurant offers a unique gastronomic experience, while the Brasserie des Flâneurs and the tea salon provide convivial moments. The LA NAUVE establishment is located just a few minutes from the center of Cognac.
Is there parking available near the establishment?
LA NAUVE Hotel & Garden has a nearby parking facility to make your stay more convenient. This way, you can fully enjoy your gastronomic and relaxation experience at our establishment, LA NAUVE.
What are the delivery methods for gift boxes/vouchers?
LA NAUVE gift boxes can be sent by email immediately after purchase or delivered to your home as a gift pouch.
Is postal delivery offered?
We offer postal delivery of our gift boxes. You can choose between immediate digital delivery or a gift pouch version at home, for a personalized gifting experience at LA NAUVE.
In addition to gift boxes, is it possible to order or have items delivered?
We only offer gift boxes for stays and gastronomic experiences at LA NAUVE. Additional items are not available for order or delivery.
Is the gift box available in physical format?
Yes, LA NAUVE's gift box is available in physical format. You can also choose a digital version for immediate delivery.
Is the box presented in a neat packaging?
Our gift boxes are presented in a careful and elegant packaging, for a pleasant gifting experience. You can choose between an immediate digital delivery or a gift pouch version delivered to your home, with LA NAUVE.
Is the gift box available in a digital format (e-gift box)?
Yes, you can choose a digital gift box at LA NAUVE. It will be sent immediately by email, allowing for a quick handover to the recipient.
Can the gift box be sent directly to the recipient?
You can send the gift box directly to the recipient during your order. The box is sent in digital format immediately, with the option to receive a gift box version at your home. La Nauve Hôtel & Jardin.
Do you deliver gift boxes internationally?
We offer international delivery of our gift boxes, with varying fees and delivery times depending on the destination. The boxes can be sent in digital format or as a gift pouch to your home, for a unique gastronomic experience at LA NAUVE.
What are the delivery times for gift boxes by mail?
LA NAUVE gift boxes are sent within 24 hours in digital format. You can also receive a gift pouch version at your home, with standard delivery times depending on your delivery address.
Is it possible to schedule a delivery date?
You can choose the shipping date for your gift box during your order. Your gift box will be sent on the scheduled date, directly from our establishment LA NAUVE.
Is express delivery available?
The delivery of your gift box is immediate in digital format. You can also choose a gift pouch version delivered to your home, depending on the options available during your order at LA NAUVE.
How can I track my order?
You can track your order by logging into your account on our website. LA NAUVE Hôtel & Jardin also invites you to discover the universe of its establishment, just a few minutes from the center of Cognac.
Can I receive my gift box by email or mail?
You can choose to receive your gift box by email or by mail, as you prefer. The box is sent immediately in digital format, and a gift pouch version can be delivered to your home. Take advantage of this flexibility to offer an exceptional moment to your loved ones at LA NAUVE.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by post is immediate for the digital version. The gift pouch version is sent to your home within 48 hours. Enjoy this gesture to please your loved ones at our establishment LA NAUVE.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation at LA NAUVE, your gift box remains valid for a new reservation according to the establishment's conditions.
Can my gift box be extended if not used?
The extension of your gift box depends on the conditions of the LA NAUVE establishment.
Can my gift box be exchanged for another service?
The exchange of your gift box for another service depends on the availability and conditions of LA NAUVE. You can book your dates directly with the establishment to enjoy your experience.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box is possible according to the conditions specified at the time of purchase, at our establishment LA NAUVE.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the availability and reservation conditions of the LA NAUVE establishment.
Is there a cancellation period for gift box reservations?
The cancellation deadline for reservations made with a gift box is specified at the time of booking. It is important to check these conditions to plan your stay at LA NAUVE.
Is it possible to reschedule without fees with a gift box?
The date of your gift box can be postponed depending on availability and the reservation conditions of LA NAUVE.
Can I convert my gift box into a gift card?
LA NAUVE gift boxes cannot be converted into gift certificates. You can use them to book a gastronomic experience or a stay at our establishment.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
Special gift boxes are available for events like Valentine's Day, Christmas, or weddings. Discover our online offers to delight your loved ones with unique experiences at LA NAUVE.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
At LA NAUVE, we have gift boxes for groups, birthdays, or special occasions like bachelorette and bachelor parties. You can choose from our offers for a unique moment to share with family or friends.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes offered by LA NAUVE are official and guaranteed without intermediaries, with secure payment directly to the establishment. You benefit from the best rate and immediate delivery in digital format or a gift pouch version at your home.
Are the services included in the gift boxes identical to those consumed on site?
The services included in our gift boxes correspond to those offered by the establishment LA NAUVE. You can choose from gastronomic experiences, stays, or convivial moments at the Brasserie des Flâneurs, depending on the selected gift box.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
The exchange of services depends on the availability and conditions of the LA NAUVE establishment.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible for the purchase of a LA NAUVE gift box. You can choose and customize your gift box directly on our official store, with immediate delivery in digital format.
Is online payment secure?
Online payment on our website is fully secure, allowing you to pay for your gift box with complete peace of mind. You benefit from the best rate directly from our establishment LA NAUVE.
Is payment via group or shared payment possible?
Payment via group funding or shared payment is not offered at the moment. You can pay for your gift box by credit card, bank transfer, or PayPal when placing your order at our establishment LA NAUVE.
Are your gift boxes exclusive creations, specifically designed by your establishment?
Our gift boxes are specially designed to offer a unique experience at La Nauve, Hôtel & Jardin. They allow you to enjoy an overnight stay or a meal at our establishment, located just a few minutes from the center of Cognac. Each box is an invitation to discover our starred gastronomic table, our brasserie, or our garden, for an unforgettable gourmet getaway at LA NAUVE.
Is it possible to pay in installments?
Payment in installments is possible according to the terms offered during your order at LA NAUVE.
Is the payment deducted immediately upon ordering?
The payment for your gift box is debited immediately upon ordering. You receive an immediate digital delivery or a gift pack version at your home address for LA NAUVE.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative mandate for the purchase of LA NAUVE gift boxes.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
All payments made on our site are secured by a certified provider compliant with PCI DSS standards, ensuring the protection of your data at LA NAUVE.
When purchasing a gift box, do I keep the history of my orders?
You can view your order history in your LA NAUVE customer account.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
We accept payments by credit card, PayPal, Apple Pay, and Google Pay for your gift box purchases. You get the best rate directly from the LA NAUVE establishment.
Can I receive an invoice after my purchase?
You will receive an invoice by email after your purchase at LA NAUVE. You can also find it in your customer account.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box by Visa, Mastercard, or American Express credit card. The payment is secure, and you immediately receive your gift box in digital format, with the option of a gift pouch version delivered to your home for LA NAUVE.
Can a promotional code be used?
You can use a promotional code when purchasing your gift set. Check its validity and usage in the general terms and conditions of our establishment LA NAUVE.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, we accept payments by credit card, PayPal, and bank transfer. The payment is secure, and you immediately receive your gift box in digital format. Enjoy this simplicity at LA NAUVE.
Do you accept vacation checks?
We accept vacation checks for the purchase of our gift boxes, according to the conditions of the LA NAUVE establishment.
Is it possible to add a personalized message to the gift box?
You can add a personalized message to your gift box during your order. This message will be included with the box to personalize your gesture at LA NAUVE.
Can we add options to your gift box offers?
The available options to customize your gift boxes vary depending on the offers chosen. You can add additional services or features to your box, such as a dinner at Brasserie des Flâneurs or a unique gastronomic experience at restaurant Notes, directly when purchasing at LA NAUVE.
Do you offer premium packaging for gift boxes sent by mail?
You can choose a premium packaging for your online order to enhance your gift box. The gift pouch version is also available for home delivery, with LA NAUVE.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can customize your LA NAUVE gift box with a message to mark a special occasion like a birthday or a wedding. LA NAUVE gift boxes are chosen and personalized according to your wishes, with immediate digital delivery or a gift pouch version sent to your home.
How do I request a refund for a gift box purchased online?
To request a refund for your gift box purchased online, have your order number and purchase conditions ready. Refunds are possible according to the conditions specified at the time of purchase at our establishment LA NAUVE.
If a paper gift box is lost, can you issue a new one?
In case of loss of your LA NAUVE paper gift box, a duplicate can be issued subject to availability. This service is offered by our establishment LA NAUVE.
Can partially used gift boxes be refunded?
Partially used LA NAUVE gift boxes cannot be refunded. The terms of use are specified at the time of purchase and on the box.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is possible to exchange a gift box for another of equal or greater value, subject to the conditions of the LA NAUVE establishment.
Does the right of withdrawal apply to the purchase of a gift box?
The LA NAUVE gift box is non-exchangeable and non-refundable, as it is a service to which the right of withdrawal does not apply.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of an already sent gift box depends on the purchase conditions. At LA NAUVE, you can book your dates directly with the establishment.
What should I do if the received box is damaged or contains an error?
In case of a damaged or incorrect box, a photo of the box is necessary to process your request quickly according to LA NAUVE's conditions.
Can I get a refund for a gift box if I change my mind after purchase?
The refund of a LA NAUVE gift box depends on the general terms and conditions of the box, available on its description page.
What happens if the recipient couldn't use the gift box before its expiration date?
If the gift box is not used before its expiration date, it can no longer be used. We recommend checking the establishment's conditions to know any possible extension options at LA NAUVE.
Is a voucher issued if the gift box is not used?
If the gift box is not used, a credit can be issued according to the specific conditions of LA NAUVE.
How can I redeem the cashback?
Your gift fund is available as a digital gift box or a physical gift envelope. You can use it to book a gastronomic experience or a stay at LA NAUVE.
What is the processing time for a refund after I make a request?
The refund deadlines for a LA NAUVE gift box depend on the establishment's conditions. You can enjoy your gift box at our hotel-restaurant located in Cognac, where you will find a unique gastronomic experience and comfortable stays.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
Gift boxes purchased for La Nauve Hôtel & Jardin are neither exchangeable nor refundable. This policy applies to all gift boxes offered by the establishment LA NAUVE.
Are there any dates excluded for gift boxes?
Yes, some dates may be excluded for reservations made with a gift box. Check the available dates when making your reservation at LA NAUVE.
Is booking with a gift box subject to availability?
The reservation with a gift box at LA NAUVE is subject to the availability of the establishment. We recommend booking as soon as possible to guarantee your gastronomic experience or stay.
I've lost my password to log into my account, what can I do?
To reset your password and access your account, click on the 'Forgot Password' link on the login page. An email will be sent to you to create a new LA NAUVE password.
Do I need the gift box number to make a reservation with a gift box?
To book with your gift box at LA NAUVE, you will need the number indicated on it. This number is required to validate your reservation.
Can I use my gift box on the weekend?
The use of your gift box on the weekend depends on the availability of the LA NAUVE establishment.
Can I use my gift box on holidays?
The use of your gift box at La Nauve Hôtel & Jardin may vary depending on the establishment's availability, especially on holidays. To fully enjoy your gastronomic experience or stay, check the reservation conditions directly with the establishment LA NAUVE.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box depend on the availability of the LA NAUVE establishment.
Can I book online with my gift voucher?
Booking with a gift box is done directly with the LA NAUVE establishment, by choosing your stay or experience dates.
Can I make a reservation by phone with my gift box?
Telephone booking is possible with your gift box. You will be able to choose your dates directly with the establishment LA NAUVE.
Can I make a reservation by email with my gift box?
The reservation with a gift box is made directly with the establishment LA NAUVE.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the conditions of the establishment LA NAUVE.
Does my gift box cover the entire service?
Your gift box covers the service mentioned on your exchange voucher. Any additional charges or options are at your expense. Details are specified during booking at our establishment LA NAUVE.
Is my gift box personalized?
Your gift box is personalized with the name of the beneficiary indicated at the time of purchase. It cannot be modified. You can book your stay or dinner dates directly with our establishment LA NAUVE.
Can my gift box be used all at once?
Your gift box can be used in one go to enjoy a unique gastronomic experience at the restaurant Notes or a stay at La Nauve Hôtel & Jardin. Check the conditions of your gift box to confirm the terms of use at LA NAUVE.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid at our establishment LA NAUVE in Cognac, where you can enjoy our unique rooms, our starred gastronomic table, or our brasserie and garden.
Is my gift box valid in only one establishment?
Your gift box is valid for a unique gastronomic experience at the restaurant Notes or for a stay at the hotel LA NAUVE in Cognac.
Is an upgrade possible with an additional fee using my gift box?
Upgrading your room is possible depending on availability and the conditions of the LA NAUVE establishment.
Can someone else use my gift box?
The gift box is nominative and reserved for its beneficiary. It can only be used by the person designated at the time of purchase, in our establishment LA NAUVE.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be requested when using your gift box according to the conditions of the LA NAUVE establishment.
Is an ID required upon arrival when using a gift box?
Upon your arrival at LA NAUVE, you may be asked to present an ID to validate your reservation made with a gift box.
Do you accept pets?
The presence of pets depends on the reservation conditions of our establishment LA NAUVE.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher, log in to your account and follow the instructions on our website. You can then choose your dates and enjoy your gastronomic experience or stay at LA NAUVE.
Do I need to create a customer account to purchase a gift box?
It is not necessary to create a customer account to purchase a gift box. You can place an order as a guest, directly at LA NAUVE.
Is my gift card divisible? Can I use it multiple times?
Your gift certificate can be used in multiple occasions, depending on the availability at our establishment LA NAUVE.
What are the check-in and check-out times?
The check-in and check-out times at LA NAUVE are typically set at 15:00 for check-in and 12:00 for check-out. These times may vary depending on the conditions of your gift box.
What services are included in a gift certificate?
The services included in a LA NAUVE gift voucher depend on the chosen box set. You can enjoy a gastronomic experience at the Notes restaurant, a stay at the hotel, or lunch at the Brasserie des Flâneurs. Details are specified upon reservation at our LA NAUVE establishment.
What is the difference between a gift box and a free amount voucher?
A gift box at La Nauve allows you to choose from predefined experiences such as stays or meals, while a voucher with a free amount offers you the flexibility to pay for a service of your choice, up to the amount you have selected. Take advantage of these options to discover the unique universe of our establishment LA NAUVE.
Are the terms of use clearly stated?
The terms of use for our gift boxes are available on our website. We recommend that you read them carefully before making your purchase, so you can fully enjoy your experience at LA NAUVE.
How do I use a gift box during booking?
To use your gift box, book directly with the establishment by mentioning your unique code. The recipient can choose their dates and enjoy the gastronomic experience or accommodation according to the chosen offer, at our establishment LA NAUVE.
Can the gift box be transferred to a third party?
The gift box can be given to a third party. Simply enter the recipient's name during the order process or change the assignment directly on your customer account. Enjoy the unique experience of LA NAUVE.
Can the validity of a gift box be extended or renewed?
The extension or renewal of the validity of a gift box depends on the conditions of the establishment LA NAUVE.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the conditions of the establishment LA NAUVE.
What is the validity period of a gift box?
The validity period of a LA NAUVE gift box is 1 to 3 years depending on the offer chosen. This period is indicated in the general terms and conditions available at the time of purchase.
Are children allowed?
LA NAUVE Hotel & Garden welcomes children in its establishment. You can enjoy a family stay in a warm and green setting just a few minutes from the center of Cognac, with unique rooms and a beautiful garden LA NAUVE.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
If the beneficiary does not spend the entire value of the gift box, the remaining balance is lost. In case of exceeding the value, an additional payment is required, according to the conditions of the establishment LA NAUVE.
Is the spa access private?
Access to the spa at LA NAUVE depends on the specific conditions of the chosen gift box. We advise you to check the details of your gift box to know the access terms.
What types of gift boxes do you offer?
We offer gift boxes for gastronomic experiences, bistro stays, and gourmet getaways at La Nauve. You can choose between dinners at the restaurant Notes, stays with dinner at the Brasserie des Flâneurs, or gift vouchers to offer a unique culinary experience at our establishment LA NAUVE.